PLEASE NOTE: This is an Automated Website.
SHIP-OUT and TRANSIT TIME schedules are being posted at the bottom of EVERY catalog web-page and on every item.
READ THEM! THEY APPLY TO YOUR ORDER TOO.
Most items are MADE TO ORDER and require anywhere from 4-6 weeks on average, and longer on some items. There ARE waiting lists, as with ANY fine quality hand-made crafting, so please respect the time it takes to produce these items for you.
All orders are shipped via REGISTERED AIR POST or SMALL PARCEL AIR POST and typically require at least 21 days transit. THIS SERVICE DOES NOT USE REAL-TIME ONLINE TRACKING.
If You've Specially Requested AND PAID ADDITIONALLY FOR Expedited Shipping, You May Check EMS TRACKING NUMBERS here: (ONLY sequences EE# # # # # # # # # PH)
PLEASE DIRECT ALL PRODUCT INQUIRIES USING THIS FORM:
IF YOU NEED TO SUBMIT ADDITIONAL SIZES USE THIS FORM:
This amount will be promptly be dispursed to the families in need for building supplies, clothing, food, medical and other related needs. This will not have "charity operating deductions" taken out of it other than any Paypal %s, so the full amount received will go directly to the people in need. The pictures below are actual photos from the effected areas, and many of these people have undergone the effects of both these catastrophies. They live simple lives, there are no insurance or reserve bank accounts to help them rebuild, many have lost family members and providers and there is no way they can rebuild on their own. To these people you will truly their heroes. There are no "Bells and whistles" to this fund, no big fanfare, etc. like other sci-fi clubs like to trumpet about as that's not our way. This donation is simple and respectable. A donation does not need to be large, just sincere. Thank you for your consideration.
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We know that a number of weak-minded gossip monger followers of the fan clubs such as the 501st, The Dented Helmet, The Jedi Council and numerous other derivative names started and/or aquired by Art Andrews and his prop-maker associates that are SO desparate to compete with us, will attempt to undermine our charity efforts as always, it seems to be their lot in life, (and in the light of their own horn-blowing spotlight fanfare of apparent do-gooder image as they tear down other charitable efforts) to them and their lying, spite filled, cowardly gossip spewers who hide behind their monitors; STUFF IT! These people need HELP, not your incessant wise-assed controversial attitudes beating down our efforts on their behalf!
All sales are considered final, credits are arranged for cancellations of items, less 25% restocking fee. Shipping is non-refundable/non-creditable once an order has gone out.
Returns MUST first obtain a “Return Authorization Number” for customs clearance.
Buyer is responsible for all shipping and postal fees (including returns and re-shipping) as well as duties VAT’s and customs evaluations where required by your local government. No taxes are collected or charged by this dealership.
Sizes are only guaranteed on “Custom Tailored” purchases less return shipping fees etc. as stated above and require a return authorization number.
Rush orders Required under the allotted time schedules shown above will incur a 25% surcharge, and special shipping requirements (i.e. Fed-Ex shipping) require additional shipping fees based on the final weight vs size determination of the package.
No “Post shipment” billing will be allowed (ex. NO C.O.D.'s).
Star Fortress is not responsible for damage caused during transit or postal/customs related inspections or from any other cause after product has left our office. Insurance is not available on normal international shipments except by special request for Fed-ex or UPS deliveries.
All items are designed for static display (i.e. Desktop, mannequin, or isolated/cased ground display) only and are not intended for any other use. Buyer is responsible for any and all misuse of product outside of those guidelines.
All items on this website are manufactured by the affiliated artists of :